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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Experience Lead (Bar & Service)
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Customer Experience Lead (Bar & Service)

Recruit Now Singapore Pte. Ltd.

Recruit Now Singapore Pte. Ltd. company logo

Benefits

  1. Competitive Compensation: Enjoy a salary of up to $2,800, along with variable bonuses that reward your hard work.
  2. Flexible Scheduling: Experience a balanced work-life with alternating weeks of 5 or 6 working days, including generous time off for public holidays.
  3. Comprehensive Training: Whether you're seasoned or new to the industry, we provide all the training you need to succeed and excel.
  4. Dynamic Work Environment: Work in vibrant locations such as Tiong Bahru, ION Orchard, and East Coast, surrounded by a supportive team.
  5. Career Growth Opportunities: Join a team where your initiative and passion are recognized, paving the way for advancement in your career.

Job Description

Join us as a Service & Bar Associate / Lead and be the friendly face that greets our customers! In this role, you'll provide exceptional service while crafting delicious coffee-based beverages and light meals. If you have a warm personality and a passion for customer satisfaction, we want you on our team!

Roles & Responsibilities

  • Greet and engage with customers, creating a welcoming atmosphere.
  • Deliver high-quality customer service in line with our service standards.
  • Prepare beverages and food according to our unique recipes and procedures.
  • Serve food and drinks efficiently, ensuring an enjoyable dining experience.
  • Possess in-depth knowledge of the menu to recommend items.
  • Follow standard operating procedures for food and beverage preparation.
  • Perform cashier duties and manage financial transactions accurately.
  • Set up workstations before shifts and maintain cleanliness in all areas.
  • Monitor stock levels to ensure smooth daily operations while minimizing waste.
  • Undertake any other duties as assigned by management.

Requirements

  • Minimum 1 year of service experience preferred; however, training is provided for enthusiastic candidates.
  • Strong work ethic, initiative, and a willingness to learn.
  • Cheerful demeanor and excellent communication skills.
  • Fluent in English; proficiency in additional languages is a plus.
  • Ability to work both independently and collaboratively in a team.
  • Flexibility to work shifts, including weekends and public holidays.

Additional Information

  • Salary: Up to $2,800 basic + variable bonuses.
  • Working schedule: 5 or 6 days alternating work week, including weekends and public holidays, with time off in lieu.
  • Shift duration: 8 to 10 hours based on roster (Earliest shift starts at 7 am; last shift finishes by 7:30 pm).
  • Work locations: Tiong Bahru, Cluny Court, Telok Ayer, Neil Road, ION Orchard, and East Coast.j

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