HORIBA Instruments (Singapore) Pte. Ltd. is the Asean Headquarter of HORIBA Ltd., Japan, a global leader in advanced analytical and measurement technology. Instruments and systems made by the HORIBA GROUP set high quality and performance standards across a wide range of fields. At HORIBA, we believe dreams and hopes together with the marvels of technology create the future. We invite you to explore the future with us.
RESPONSIBILITIES
- Prepare service and spare parts quotations to customers enquiries
- Performing service tasks like in-house repair and on-site commissioning for various gas and water quality analyzer, CEMS and AQMS.
- Troubleshooting analyzer & advising customers on the best solutions in accordance with standard procedures and safety guidelines of HORIBA
- Creating and maintaining strong relationships with customers and provide good services support.
- Liaise and work with customers to address any service concerns and provide solution on the technical problems
- Support project team to perform Factory Acceptance Test (FAT) and Site Acceptance Test (SAT) for project
- Identifying potential opportunities to get new preventive & maintenance contract
- Provide product training to end user and distributor
REQUIREMENTS
- Degree in Engineering (Mechanical, Environmental, Science, Electronics/Electrical Engineering or equivalent qualification)
- Preferably 2-3 years working experience or more in the analytical instruments or related field.
- Knowledge on gas analyzers, CEMS and water quality analyzer would be advantageous.
- Customer oriented with positive attitude
- Good planning and time management skills to achieve job efficiency.
- Preferably possess own transport
