Education / Experience:
- Diploma / Degree in any field
- 1 -2 years experience in SI environment in an Account Sales Account Servicing role is an advantage
Job Description:
Account Management
- Develop and service assigned clients’ account consisting of various government agencies
- Responsible for growing account revenue and accountable to the assigned accounts within the FY and developing deep customer relationship and updating customer profiling accurately
- Continually engage and establish relationships with, stakeholders, customers and additionally, expand customers’ profile
- Understanding customers’ needs, coordinate proposals from presales and provide a concise quotation for their consideration.
- Follow up, expedite and liaise with customers in all matters relating to the projects, payment, renewal and events / training; ensure customers are satisfied with deliverables
- Sales Operations Management
- Coordinate Tender Briefing and lead Bid Review with Presales
- Accountable for ensuring completion and quality of tender proposal in conjunction with pre-sales teams
- Preparation of quotations for customer’s reference for opportunities (BQ/RFI/RFP/ITQ/ITT)
- Track and ensure that timelines are met and updates are submitted to other functional teams
- Drive alignment with other functional teams and orchestrate appropriate resources for customer engagements
Skill sets:
- Sales Presentation / Fluent in communication
- Relationship/Stakeholder management
- Negotiation & Commercial Acumen
- Proficiency in Microsoft Office Tools (ie; Excel, Word and PowerPoint)
- Sales And Opportunity Analysis
