As a People Operations Intern you will play a crucial role in ensuring a seamless and customer-focused experience throughout our employees (referred to as Wisers) lifecycle by supporting our team members to excel at Wise.
You will be based in Singapore, with the opportunity to engage in global projects both within our team and alongside other People sub teams. These efforts will ensure we have the foundations in place for our tribe to succeed as a trusted advisor and partner.
And you’ll likely come up with ideas to improve our team's operations. To start, you'll work on onboarding projects to enhance your skills before initiating your own innovations.
Onboarding support:
Manage the administrative process of onboarding new Wisers in Singapore (with potential to expand coverage to the APAC region), ensuring that the Wiser journey is as smooth as possible with everyone kept in the loop
Book travel and accommodation for those who are relocating and/or attending company onboarding in other offices, working closely with the team to ensure we have appropriate immigration documentation in place
Coordinate adaptable onboarding plans and collaborate on future changes that aligns to Wise’s way of working
Coordinating with our User Tech and Workplace team to ensure our new Wisers are set up for success on day 1 including access card & workstation collection both onsite & offsite across APAC.
Support Leads with any onboarding guidance needed, providing a checklist of things to consider in advance of the new Wiser joining their team
Handle all first day new Wiser administration (e.g. employment contracts, right to work checks, benefits enrollment, welcome email etc.)
Wiser support:
Deal with Wiser questions on first-line queries (ticketing tool), escalating to the team as needed
Keep our HR system (Workday) up to date with accurate Wiser information
Prepare any required documentation for our Wisers (e.g. employment agreements, references, visa invitation letters, etc.)
Support our Payroll team with any documentation needed to process changes (e.g. joiners, benefits, etc.)
Maintain the team’s content on Confluence (our intranet) so that Wisers can access correct information at any time
Team initiatives:
Collaborate with the People team on local and global projects
Contribute ideas for improvement and new projects during planning cycles
Provide support to the team with other ad-hoc tasks, focus areas and project-based work
