- Accounts Receivable function for collections of payments for utilities bills
- Review and submit accurate and timely reports to principals and regulators in accordance with the KPIs in the service agreements.
- Assist in answering of ad-hoc requests for data and queries by both internal and external stakeholders in a timely manner.
- Undertake other ad-hoc tasks such as extracting statistics for analysis.
- Reconcile collections of incoming payments from customers through various payment modes
- Reconcile outgoing refunds of security deposits to customers who have closed their utilities accounts and follow up promptly on any exceptions.
- Reconcile general ledger accounting codes and bank statements to ensure all collections and refunds are properly accounted for.
- Handle enquiries from customers pertaining to their payments and refunds.
- Assist with User Acceptance Tests.
- Other adhoc duties as assigned.
Joy Yeow Zhi Qian
(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)