Summary:
You will be on the frontline of providing exceptional customer service and event management for clients and VIPs. You'll work in a lively and energetic environment, delivering delicious food and creating memorable experiences for their guests.
Key Responsibilities:
- • Attend to and engage all incoming inquiries pertaining events including meetings, wedding, birthday parties, cocktail event, functions, social events and etc...
- • Qualifies each business opportunity based on budget, attendance.
- • Determines availability of space based on yield management principles.
- • Presents unique selling points to prospective clients to gain an advantage over the competitor.
- • Conducts site inspections, client requirement gathering and event kick offs.
- • To be a one stop shop from inquiry to successful delivery of the event.
- • To be on hand on actual day of event to assist client and ensure a flawless event.
- • To communicate all facets of the event to the operational support team – banquet operations, florist, chefs, audio-visual technicians, front office, room service etc.
- • To know competitors’ strength and weaknesses as well as their pricing and packages.
- • Take on ad-hoc projects as assigned by Director of Events Management.
- • Curate and maintain a targeted potential client list of corporates and organizations
- • Schedule meetings to visit and present our premises and corporate affiliations
- • To actively report and update management and H.O. Ds on all bookings and appointments.
- • To drive database growth.
Qualifications/ Skills and Abilities:
- • At least one (1) year of experience in a similar capacity in a luxury hotel , restaurant or relavent industry
- • Good team player
- • Excellent communication and interpersonal skills
- • Passionate, self-driven and takes initiative.
- • Demonstrable organizational skills, with a good eye for detail
- • Excellent computer knowledge of PC environments with proficiency in Microsoft Word, PowerPoint, Excel, Writing, and proofing skills are also required
- • Ability to work independently, organized, dependable and detail oriented
Additional Information
- · Salary: $3,500 – $5,500 (Based on Experience)
- · Location: Changi Village
- · Comprehensive Health Insurance
- · Opportunities for career growth and advancement.
