The Services required are set out as follows:
1. To contribute to the distinctive ethos of the school, as laid down in
its Mission statement in all areas of contact and responsibility, in
relationships with staff and pupils.
2. To support the HOD/ICT in the management of school based
initiatives.
3. To provide ICT Technical Support and assistance in the school.
4. To support, research and recommend in the procurement of ICT or
AV resources and infrastructure for the school.
5. To manage user accounts of administrative portals for operations
required by the school. within the constraints of appropriate
security, following guidelines stipulated by MOE and the school. e.g.
Apple School Manager, Mobile Device Management Portals, Google
Workspace, Microsoft 365, Adobe Admin Portal, etc
6. To perform diagnostic service of computing and AV devices in
school.
7. To take charge of loans of school equipment, and manage
insurance with relevant parties when defects arises during warranty
period.
8. To maintain and manage the periodic replacement and
condemnation of ICT equipment.
9. To support stock-take of ICT assets and stores together with other
members of IT Support Team.
10. To man and support all ICT helpdesk requests. e.g. password
resets, device loans, device troubleshooting, application
installation/deletion and servicing requests.
11. To perform recordings for events, lessons and competitions.
12. To setup/support Audio Visual for events, assembly and meeting.
13. To take charge of AV management and maintenance
14. To carry out any other duties as assigned by P,VP,HOD/ICT and
ICT Manager/Associate.
