Sales Support:
- Customer Inquiries: Handle customer inquiries via phone, email, or other channels, ensuring accurate and timely responses.
- Order Management: Manage customer orders efficiently and accurately. Maintain and update customer portals with current data and information.
- Invoicing: Prepare and issue invoices with precision, ensuring timely billing.
- Data Management: Download data from driver handheld devices and verify it against physical invoices for accuracy.
- Reporting: Compile and analyze data for monthly reports, providing insights to support decision-making.
- Ad-Hoc Duties: Assist with various administrative tasks to support the sales and marketing team as needed.
Marketing Support:
- Marketing PO and Invoice Management: Process marketing-related purchase orders and invoices promptly and accurately.
- Customer Complaints: Record and manage customer complaints, working with relevant departments to resolve issues effectively.
- Marketing Coordination: Support the planning and execution of marketing initiatives, such as promotions, events, and product launches.
- Promotional Materials and Collaterals: Coordinate with marketing agencies and distributors to plan and manage the production of promotional materials.
- Reporting: Track and report on the performance of marketing campaigns and initiatives.
Requirements:
- Diploma holder with 3–4 years of relevant experience.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Proficient in Microsoft Office Suite and other office tools.
- Experience in marketing administration is an advantage.
- Detail-oriented with a focus on accuracy and efficiency.
- Able to work independently and as part of a team.
We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.
Wecruit Pte Ltd
EA License No. 20C0270
