Key Responsibilities:
- Assist the Senior Golf Manager in overseeing the daily operations of the golf course, including managing tee time bookings and coordinating golf events.
- Support the planning and execution of golf tournaments, member activities, and other golf-related events, ensuring seamless operations.
- Provide administrative support, including maintaining records, reports, and member communications related to golf operations.
- Aid in the procurement process for golf-related equipment, supplies, and services, ensuring alignment with the club’s budget and operational goals.
- Coordinate vendor communications, assist with tender administration, and ensure timely delivery of required goods and services.
- Organize and manage internal meetings for the golf team, including preparing agendas, taking minutes, and following up on action items.
- Prepare management reports, event proposals, and tender-related documents, ensuring clarity and accuracy in all communications.
- Deliver exceptional customer service to members, addressing inquiries or concerns related to golf operations promptly and professionally.
- Collaborate with internal departments (e.g., marketing, events, operations) to align golf-related activities with overall club initiatives.
- Monitor and report on key performance metrics such as tee time usage, revenue, and customer satisfaction, providing insights for continuous improvement.
- Ensure compliance with industry regulations, safety standards, and sustainability practices to maintain high operational and safety standards on the course.
- Be adaptable and proactive in addressing changing needs, ensuring the smooth and efficient operation of the golf course.
Requirements:
- Diploma in Golf Management or similar is preferred.
- R&A Level 1 Certification is required.
- Strong organizational skills, with a keen attention to detail.
- Excellent communication and interpersonal skills, with the ability to handle multiple tasks effectively.
- Prior experience in golf operations or management is preferred.
- Passion for golf and a strong commitment to delivering an exceptional experience to members.
- Work weekends as part of the regular schedule.
