- Oversee daily operations of food and beverage services.
- Ensure compliance with health and safety regulations.
- Manage inventory and order supplies as needed.
- Train and mentor staff to maintain high service standards.
- Handle customer inquiries and complaints professionally.
- Coordinate with kitchen staff to ensure timely service.
- Implement strategies to improve service quality and profitability.
- Monitor staff performance and provide feedback.
- Ensure cleanliness and organization of service areas.
- Prepare reports on sales and operational performance.
- Assist in menu planning and development.
- Conduct regular staff meetings to communicate updates and expectations.
- Maintain a positive and productive work environment.
- Ensure accurate billing and cash handling procedures.
- Collaborate with management to achieve business goals.
- Must be able to speak, read and write mandarin.
- Must be able to work on weekends and public holidays.
- Must be able to work night shift.
- Working hours will be 12 hours/day.
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