Responsibilities
• Manage the sales process, from the sales proposal to the receipt of the sales order.
• Process all customer quotes in your portfolio by making competitive and clear business proposals.
• Ensure quotes meet customer requirements.
• Source products by finding suitable solutions and enter the contractual prices of suppliers into ERP.
• Be proactive in proposing alternatives and in upselling.
• Be proactive in informing customers about delivery delays impacting their supply chain.
• Report all recurring issues with customers to the Business Development Manager and/or the Sales Director.
• Transmit customers' forecast consumption and restocking proposals to the purchasing department and/or product manager.
• Support other team members in the event of an overload of work as defined by the Sales Manager.
• Maintain an up-to-date customer contact database.
• Follow up on quotes on a regular basis.
• Participate in business meetings and share information on the various ongoing projects.
• Provide basic technical support to the customer.
• Manage customer disputes and open cost estimates.
• Enter orders and send acknowledgments if necessary.
• Participate in customer visits and trade shows at the request of the Sales Manager as required.
Skills/Requirement
• Develop a business proposal in line with the business strategy.
• Know how to build a customer relationship.
• Know how to communicate and negotiate.
• Know how to prioritize.
• Ability to anticipate and manage conflict situations.
• Read and analyze technical documents.
• Ability to write minutes.
• Ability to use computer tools.
• Analytical skills and synthesis.
• Product knowledge and aeronautical environment
