Working Days: Monday - Friday
Working Hours: 8.30am – 6.00pm
Location: Clarke Quay
Contract Period: 8 months
• Facilitate survey administration and conduct data validation on completed surveys
• Make calls out to respondents to verify and clarify data
• Conduct and verify data on completed survey cases to ensure data is accurate and reliable
• Support the team and contact service centre in terms of administrative and coordination
• Data entry for completed surveys, and to update status and report to supervisor
• Ensure highest level of customer experience service is rendered
• Respond to queries from respondents in a professional manner
Requirements:
Singaporean
At least GCE A Levels or Diploma
Proficienct in Excel
Proficiency in Python, PowerBI is advantageous
