Role:Storage Engineer
Key Responsibilities
1. Storage Management
- Install, Configure, and Maintain: Implement Storage Area Networks (SAN) and enterprise backup solutions.
- Health Checks & Troubleshooting: Perform regular health checks, monitoring, and troubleshooting for HP Nimble, Dell, NetApp, and Hitachi devices to ensure optimal availability and performance.
- Integration & Interoperability: Integrate storage solutions (HP Nimble, Dell, NetApp, and Hitachi) into customer IT infrastructures for seamless functionality.
- System Upgrades: Perform firmware updates and necessary system upgrades, particularly for Hitachi SAN environments.
- Documentation: Maintain detailed records for storage configurations, maintenance, and troubleshooting procedures.
- Disk Management: Manage disk partitioning and Logical Unit Number (LUN) assignments (create, modify, or delete LUNs).
- Performance & Capacity Planning: Monitor and manage storage subsystems, conduct capacity planning, and optimize performance for HP Nimble, Dell, NetApp, and Hitachi storage arrays.
- SAN Troubleshooting: Troubleshoot zones and switch-related issues, especially with Cisco/Brocade SAN switches.
- Security Administration: Administer and manage security configurations within the storage subsystems.
2. Backup Solutions Management
- Symantec Backup Administration: Administer and manage enterprise backup solutions.
- Backup Jobs Scheduling: Schedule and configure backup jobs to ensure data protection across NetApp, Hitachi, and other systems.
- Performance Optimization: Optimize backup server performance and troubleshoot backup-related issues promptly.
- Capacity Planning: Plan for tape libraries and backup servers to support growing data needs.
3. Disaster Recovery (DR)
- DR Planning & Execution: Develop and execute Disaster Recovery (DR) strategies to ensure quick and reliable recovery of critical systems.
- DR Testing: Verify successful recovery of production or DR servers during DR exercises.
4. Storage Solution Implementation
- Customer Collaboration: Work with customers to integrate HP Nimble, Dell, NetApp, and Hitachi Storage solutions into their infrastructure.
- Testing & Validation: Prepare test plans and conduct functional checks to validate that storage systems meet customer requirements.
5. Additional Duties
- Advanced Support: Provide second- and third-level support for advanced storage issues, particularly with HP Nimble, Dell, NetApp, and Hitachi solutions.
- Data Center Operations: Assist with data center shutdown activities and recovery operations as needed.
Requirements
Education
- Diploma or Degree in Information Technology, Information Systems, Computer Science, Business IT, or related fields.
Experience
- Minimum 5 years of experience managing Enterprise Backup Solutions and Storage Area Networks (SAN).
- Hands-on experience with:HP Nimble Storage: Administration, troubleshooting, and configuration.
Dell Storage: Working with arrays, SAN systems, etc.
NetApp Storage: Implementation, management, and troubleshooting.
Hitachi Storage: Configuration, administration, and integration.
- Additional experience with:IBM V3700 & V7000
EMC Unity/VNX
NETAPP Storage (FAS, AFF series)
Hitachi VSP, HNAS, and HCP Systems
EMC Isilon/NAS Products
Cisco/Brocade SAN switches
NETBACKUP or Veeam
IBM Tape Libraries
- Experience with storage replication, backup configurations, and conducting DR exercises.
- Proficiency in power cycling storage devices and upgrading SAN switches.
Skills & Abilities
- Strong troubleshooting and problem-solving skills to resolve SAN and storage issues efficiently.
- Excellent verbal and written communication skills.
- Ability to work independently with minimal supervision.
- Collaborative team player with strong customer service orientation.
Desirable
- Prior experience working in the government sector or within a services business in a high-tech environment.
- Familiarity with SAN protocols, including FC, iSCSI, and FCoE.
- Extensive experience in managing and optimizing Hitachi and NetApp storage systems, including ONTAP and VSP management.
