Working Location: Raffles Place, Singapore
Working Hours: Monday - Friday, 8:00am - 6pm
Contract Duration: 12 months
Assist the Operations Manager in managing the Building Services & Tenant Management (BSTM) operations at One Raffles Place, aiming to exceed Grade A office building standards.
Job Responsibilities:
- Develop and manage daily operations to ensure high standards and compliance with service levels.
Create policies to enhance operational efficiency and productivity. - Improve SOPs and departmental BCP.
- Manage a team of service providers.
- Ensure effective communication within the team and with stakeholders to meet KPIs.
- Review contract specifications for cost-effectiveness and competitiveness.
- Oversee capital replacement works, asset enhancement initiatives, and maintenance tasks.
- Liaise with government authorities and consultants on regulatory requirements.
- Ensure compliance with building and statutory regulations.
- Implement safety and health procedures in line with the WSH Act and other laws.
- Prepare budgets for OPEX/CAPEX works and manage expenditures within the approved budget.
- Conduct tender exercises for OPEX/CAPEX works and manage projects according to timelines.
- Draft approval papers for OPEX/CAPEX requests.
- Manage service providers to support the organization’s core business.
- Ensure high standards of maintenance and operational efficiency.
- Administer contractual obligations and renew maintenance contracts timely.
- Plan and organize preventive maintenance for all facilities-related works.
- Identify defects and ensure completion of rectification works.
- Plan building inspections and develop emergency plans.
- Propose building improvement strategies and manage ad-hoc projects.
- Develop and maintain the Fit-Out Guide.
- Maintain good landlord-tenant relationships.
- Attend to tenants’ service requirements.
- Plan tenancy-related works, including fit-out, additions & alterations, reinstatement, and moving in/out.
- Coordinate with other departments for tenancy improvement works.
- Ensure proper handover and takeover of premises with documentation and as-built drawings.
- Maintain and update building records.
- Manage the tenant survey process.
Job Requirements:
- Degree in Building Management, Facilities Management, or equivalent from a reputable institution.
- At least 5 years of supervisory experience in estate/property management, preferably in large commercial or retail buildings.
Experience managing tenants in Grade A office buildings. - Competence in reading and understanding technical/structural drawings.
- Strong business acumen and managerial leadership qualities.
- Excellent interpersonal and communication skills.
- Independent, resourceful, self-motivated, result-oriented, and a team player.
- Ability to work well under pressure in a fast-paced environment.
- Versatile and quick in analyzing and resolving problems within deadlines.
- Good knowledge of statutory requirements and codes of practice for building services, facility operations, maintenance, and safety.
JAC Recruitment Pte. Ltd.
EA License Number: 90C3026
Registration Number: R22107842
EA Personnel Name: Ng Siew Thien
