Job Info:
- Monday to Friday 9 - 6
- Location: Ubi
- Basic + Commissions scheme
Responsibilities:
- Attend to customer enquiries and complaints, including on-site calls
- Recommend preventive measures and provide prompt and effective resolution to technical problems
- Assuage dissatisfied customers with prompt resolutions for any product or service issues
- Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify sub-contractors' jobs
- Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses
- Update Service information system and follow up with all necessary paper work diligently, timely and accurately for smooth operation of the department
Requirements:
- Preference with sales experience in telecommunications/electronics/fiber cabling industry
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EA License No: 24C2352
EA Personnel No: R24123724
EA Personnel Name: Tiffany Ng Xin Yi
