The Opportunity
- Adecco is partnering with a Technology Multinational Corporation company to search for an IT Operation Support
- Focus: Oversight and management of Operation JIRA support tickets coming in for the system
- Office location: Singapore, West
- 5 days week (Office Hour) Monday - Friday
- This role starts off as contract position
The Talent
- Hands on Experience on SQL and JIRA ticketing
- Good communication skills and team player
- Min preferably 1 year of experience in closely related role or supporting IT Operation ticketing
The Job
- Help to manage and support the L1 Support Lead for the overall project
- Oversight and management of Operation JIRA support tickets coming in for the system
- Leading the handling of support tickets to help resolve issues with users. Driving the patching of data within SQL in the application for ticket resolution
- Communicating directly with users to help resolve their issues
- Analysing trends on the operations and tickets to come up with insights and action plans for better handling of tickets
Next Step
- We could contact you in the soonest time if you directly send your resume to: [email protected]
- Email Topic: Apply: IT Operation Support
- We regret to inform that only shortlisted candidates will be contacted
Ling Kai Hoe
EA Licence Number: 91C2918
Personnel Registration Number: R22106166
