We are seeking a motivated Junior Network Engineer with expertise in managing network infrastructure, firewall administration, and routing/switching. The role involves providing technical support, implementing change requests, and maintaining the integrity of network systems while adhering to ITIL methodologies.
Key Responsibilities
- Provide technical support and propose solutions for wired and wireless network-related queries.
- Perform analysis, planning, coordination, and implementation of changes on existing network equipment.
- Maintain comprehensive records of system details, including configurations, changes, issues, and disaster recovery documentation.
- Manage and configure firewalls such as Checkpoint, Cisco FTD, Palo Alto, and Nexus switches, as well as F5 load balancers.
- Gather business and application requirements to plan, design, install, test, and implement network systems in alignment with specifications and service levels.
- Adhere to and enhance ITSM/ITIL methodologies for daily operations, including change, incident, problem, release management, and CMDB.
- Proactively monitor and measure the performance and availability of systems, implementing corrective actions to improve service levels.
- Respond to incidents promptly, conduct root cause analysis, and provide temporary or permanent resolutions. Ensure timely status updates to stakeholders.
- Implement and manage service continuity measures, such as backup/restore procedures and disaster recovery plans.
- Develop and maintain comprehensive documentation for all implemented networks.
- Assist in preparing proposals and delivering solution presentations.
- Collaborate with and support a team of network engineers as needed.
Qualifications and Experience
- IT Experience: Minimum of 3 years
- Work Experience: Minimum of 3 years in network engineering roles
To apply, simply click the "Apply" button or send your updated profile to [email protected]
EA Licence No.:18S9405 / EA Reg. No.:R1330864
Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.
