[Job ID: 628031]
Responsibilitie:
- Assist in routine care of patient and attend to their comfort needs.
- Maintain accurate documentation of patients’ physical assessment such as height, weight, visual acuity, audiometry and nursing observations.
- Observe strict infection control practices and aseptic techniques accordingly when attending to patients.
- Conduct inventory checks on equipment, surgical supplies and instruments.
- Exhibit professional behavior to enhance quality service.
- Maintain a safe and clean environment for patients.
- Collate all laboratories, x-ray results and reports from specialists.
- Follow up instructions from doctor regarding laboratory, x-ray and other results for review.
- Ensure results are ready, inform doctor of any urgent and adverse results.
- Dispense medications.
- Handling Clinic emails, phone calls and inquiries.
- Making appointments and coordinate appointments.
- Register patients.
- Sending appointment reminders to patients.
- Handle insurance claims and coverage on consultations, treatments, medications, surgeries or hospital admission.
- Liaise with Japanese Insurance Companies for Letter of Guarantee (LOG).
- Liaise with specialist clinics, hospitals, laboratories and radiology for billing.
- Ensure to follow up outstanding payment from corporate, Insurance Companies and self-payment patients.
- Extend support in various administrative tasks within the Clinic.
- Perform any other duties as assigned by Management.
Requirements:
[Must]
- Min 1-2 years of experience in clinic or general hospital
- Japanese language proficiency to communicate with patients
- Proficiency in Microsoft Excel
- Meticulous and accurate.
- Good interpersonal and communication skills.
- Willing to contribute as an effective team-player.
- Able to perform under pressure.
[Advantage]
- Registered with Singapore Nursing Board.
- Knowledge in Platos System
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EA Personnel Name: Ochi Madoka
EA Personnel Registration Number: R24125474
EA License No.: 07C5771