Job Description
The Bed Management Unit (BMU) coordinates and provides efficient and clinically appropriate ward placement of all patients entering or within the National University Hospital.
Duties and Responsibilities
- Responsible for providing bed allocation services and administrative duties in BMU
- Perform bed allocation duties with SAP and other systems, complying to a set of rules and priorities as established by the hospital, and assignment of beds to patients shall be in accordance to patients' needs and choice where possible
- To be able to identify potential bed tight situation and activate bed tight measures
- Coordinate patient movement with wards and other departments based on bed status
- Answer phone calls to handle bed enquiries and respond to or follow up on bed/transfer requests
- To assist in the preparation of management reports and provide statistics as and when required
- Ad-Hoc writing of reports and statistics
- Offer emotional support and help patients cope with their illnesses
- Any other duties as assigned by Reporting Officer
Requirements
- Diploma in any discipline
- Possess minimum of 2 years of relevant work experience, preferably in healthcare
- Conversant with essential software applications such as Microsoft Word, Excel, Access and Power Point and knowledge of SAP is an advantage
- Possess good oral and written communication skills
- Must be a good team player with positive work attitude and able to work independently
- Comfortable with shift working hours
