Roles & Responsibilities
· Responsible for working closely with staff in day-to-day outlet operation
· Maintain good rapport with staff to ensure sales targets are achieved by individual and team performance
· Ability to drive sales and build a new customer base
· Promote brand awareness and the company’s service/ products to customers
· Handle customer’s feedback professionally
· Lead and motivate staff in providing excellent service
· Deliver professional nail services, including manicure/ pedicure, extension and gel nail services
· Good excellent cleanliness and hygiene practices
· Recommending various nail designs and nail art to clients
· Ensuring that workstations are kept clean and orderly
· Ensuring that nail supplies are adequately stocked
· Advise clients on nail care and the use of products and colours
· Promote and sell nail care products
· Oversee staff deployment, leave, recruitment and training
· Other duties as and when assigned
Requirements
· Candidates must have prior experience handling all operational aspects of a nail salon
· Able to work on weekends and PH
· Good communication skills and cheerful personality
· Must be bilingual in both English and Chinese to liaise with Mandarin speaking staff and customers
