Able to perform skin and body analysis for new and existing customers
Exposures to a diverse range of beauty treatments, including skin, face, body, slimming, hair removal, skin whitening etc
To assist in managing the day-to-day Operations of the business with a focus on all service and operational logistics of the reservations and reception
Makes professional recommendations on products, treatments and service packages to customers
Responsible for staffing, staff development and training
Evaluate and supervise the performance of team members, and when necessary, provide timely disciplinary action including any written documentation
Arrange training programs and skill upgrading courses for company staff
Responsibly for Sales and achieving Sales KPI and target
Regularly evaluates business processes, procedures and systems, makes recommendations as necessary
Manage customers complaint on a timely manner