Responsibilities
· Provide technical expertise on analyzing and providing best solution on complex technical issues in timely and efficiently;
· Engage with various teams on resolution and maintain effective communication between stakeholders;
· Manage vendor performance through service level management;
· Enhance existing support process to maintain/improve service level and quality;
Skills/Requirement
· Up to 8 years of IT experience & 5+ Years on Channels and Payment applications in banking/financial services industry.
· Knowledge on G3 and SWIFTalliance is preferred.
· Possess good knowledge on 3 tiers-architecture application to:
Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.
· Support day-to-day IT operations – production issue resolution.
· Analyse issue raised by users or reported by monitoring system.
· Perform impact analysis and suggest workaround solution for service recovery.
Interested candidates, who wish to apply for the above position, please send in your resume to: [email protected]
PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)
We regret to inform you that only shortlisted candidates will be contacted.
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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
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