To train and educate medical professionals and therapists at aesthetic clinics and medical spas on the company's products and treatment protocols.
Key Responsibilities:
Product Knowledge:
- Deepen understanding of the company's product range, including technologies, ingredients, benefits, and potential side effects.
- Stay updated on the latest product information and advancements.
Treatment Protocol Development:
- Collaborate with industry experts to develop and refine treatment protocols.
- Ensure protocols align with industry best practices and regulatory guidelines.
Trainer Certification:
- Obtain necessary certifications to conduct training sessions effectively and legally.
- Maintain certifications through ongoing training and education.
Training Delivery:
- Conduct in-person and virtual training sessions.
- Tailor training content to the specific needs.
- Utilize effective training techniques, such as demonstrations, hands-on practice, and interactive discussions.
Clinical Support:
- Provide clinical support, including troubleshooting treatment issues, answering product questions, and offering guidance on patient management.
- Conduct site visits to assess training needs and provide on-the-job training.
Sales Support:
- Collaborate with the sales team to identify potential customers and provide product demonstrations and training.
- Support and contribute to sales efforts by building strong relationships with clinic staff and addressing their concerns.
Performance Evaluation:
- Track and evaluate the effectiveness of training programs through surveys, assessments, and follow-up visits.
- Identify areas for improvement and implement strategies to enhance future training sessions.
Regulatory Compliance:
- Stay informed about regulatory requirements and ensure that all training materials and practices adhere to industry standards.
- Collaborate with the compliance team to address any regulatory concerns.
Essential Skills and Qualifications:
- Tertiary Education (Diploma and above)
- Fresh graduates are welcomed
- Strong understanding of medical aesthetics, dermatology, and skincare.
- Excellent communication and presentation skills.
- Ability to build rapport and establish trust with medical and beauty professionals.
- Strong organizational and time management skills.
- Attention to details and a commitment to accuracy.
- Ability to work independently and as part of a team.
- Proficiency in relevant software applications, such as PowerPoint and CRM systems.
