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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   [Hospital Setting!! 9 Dec Start!! ] 6 Months Contract Customer Relation Officer @Orchard - $2700 #HJCT
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[Hospital Setting!! 9 Dec Start!! ] 6 Months Contract Customer Relation Officer @Orchard - $2700 #HJCT

Recruit Express Pte Ltd

Recruit Express Pte Ltd company logo

Mondays - Sundays, any 5 days

8:30am - 6pm


Job Description:

  • To visit newly admitted patients and to ensure patient’s confidentiality at all times.
  • Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints
  • To be able to provide service recovery for potential feedback/ complaints that are addressed
  • Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix
  • Escalate crucial issues to Service Executive if beyond scope for service recovery
  • Report and track patients whom service recovery has been provided to


TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

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