Location: Orchard
Working days/hours:
Mondays - Sundays, any 5 days
8:30am - 6pm
Job scope:
- To visit newly admitted patients and to ensure patient’s confidentiality at all times.
- Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints
- To be able to provide service recovery for potential feedback/ complaints that are addressed
- Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix
- Escalate crucial issues to Service Executive if beyond scope for service recovery
- Report and track patients whom service recovery has been provided to
Requirements:
- Min GCE ‘O’/‘N’/‘A’ Levels/Diplomain any discipline
- Able to start in December or on short notice
- Possesses good interpersonal communication skills
Interested candidates, kindly send a copy of your resume to: [email protected]
Jessica Fong Zhi Tong [R1879124]
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599