- Location : Tai Seng
- Working Days : Monday - Friday
- Working Hours: 9am-6pm
- Salary : $3,500 - $4,000
Roles & Responsibilities
IT Shared Services Support
- Provide end-user support for system functional, operational and technical basis; assist in troubleshooting, testing and maintenance.
- Manage timely updates, patching, system housekeeping, and backups.
- Research, identify, and support the implementation of new technologies.
- Configure, install, and support software and business applications in Windows environments.
- Conduct 1st and 2nd level troubleshooting and application setup for business units.
Business Function & ERP Support
- Maintain and provide end-user support for management and hospitality systems, including ERP, CRM, POS, and network equipment.
- Oversee day-to-day operations of Microsoft Dynamics Business Central for seamless performance.
- Configure and optimize Microsoft applications, including SharePoint, Business Central, and Office 365.
- Train users on Business Central for effective system usage and role proficiency.
- Customize Business Central reports, dashboards, and interfaces to align with business needs.
Database Management and Reporting:
- Maintain and optimize databases; manage data collection and reporting in Business Central to keep information accurate and accessible.
- Integration Management: Coordinate integrations between Business Central and other systems (POS, CRM) to enable seamless data flow for financial reporting and timely insights.
- Inventory Management: Track and manage inventory in Business Central, collaborating with F&B outlets to prevent shortages or overstock and ensure proper bill of material setup.
- Security and Compliance: Ensure data integrity, security, and compliance within Business Central.
- Data Migration and Updates: Oversee data migration and updates during system upgrades or transitions from legacy systems.
- System Upgrades and Testing: Manage system upgrades, test functionalities, and maintain the latest version with minimal disruptions.
Project Implementation Support:
- Manage User Acceptance Testing (UAT), user training with vendors, stakeholders, and end users, track application issues and upgrades closely.
- Maintain IT project training documentation and user guides.
Requirement
- Minimum diploma in Engineering (Computer/Telecommunication), Computer Science, Information Technology, or a related discipline
- Proficient in MS Office Full Suite including NAV ERP and Office 365, Windows server setting up, MySQL, IT Domain knowledge.
- Knowledge of F&B or Retail business IT workflow and ERP system interface.
- Prior project experience related to IOT tools on F&B Manufacturing & Distribution would be advantageous.
- Experience in Enterprise Resource Planning implementation and maintenance.
Leong Jia Qi Reg No. : R24124746
The Supreme HR Advisory Pte Ltd EA No. : 14C7279
