- Manage daily customer email communications effectively
- Ensure 90% email resolution within timeframe
- Collaborate with teams for one-stop customer solutions
- Address customer feedback and resolve raised issues
- Support additional duties and assigned projects
Requirements:
- Minimum Diploma/Degree holder in any discipline with at least 3 years of experience in a Financial Institution and in a customer service role
Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
CEI No: R24122857
Email: [email protected]
EA License No: 99C4599
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.