Global Account Manager
Our client is a leading global provider of international express delivery services, and they are looking for a seasoned Account Manager to join their team to drive customer growth, build strong client relationships, and deliver tailored logistics solutions in a fast-paced and dynamic environment.
Job Responsibilities
- Build, maintain, and manage multi-level relationships between customers and internal teams to secure long-term partnerships and align with company objectives.
- Drive sales growth through the implementation of regionally consistent processes and strategies.
- Gain a comprehensive understanding of customer needs and expectations to meet business goals.
- Plan and execute initiatives aimed at retaining clients and fostering long-term sales growth.
- Develop and implement post-sales strategies for assigned customer accounts to ensure ongoing satisfaction.
- Deliver high-quality, customer-focused service by addressing sales-related and customer expectation issues promptly.
- Contribute to the regional bidding or RFQ process when required & conduct regular reviews to assess business performance and customer relationships.
Job Requirements
- At least 5 years of experience in the key account/ BD management of experience in the service industry
- A diploma/ degree in Business or any related field is preferred
- Knowledge of the International Express or Air Transportation sector is a plus.
- Previous experience managing large enterprise accounts.
- Proven success in collaborating with cross-functional teams.
- 2 positions available
Office Location: Singapore, East
Interested candidates kindly forward your CV to [email protected] (Wei Liyuan (Lilian), Reg No:R23112842). Feel free to forward this great opportunity to someone who would be a great fit for this role.
All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.
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