- To act as customer service liaison officer with learners to ensure needs are met, e.g. attend to enquiries, course registration, training claims and grants when needed
- To work on document flow in the administration department
- To maintain and update the trainee database in Training Management System and TPGateway
- To manage training logistics and resources through coordinating with Trainers
- To follow up on the workflow processes in the administration department
- To ensure compliance in the workflow processes and flag out any issues of non-compliance
- Any other assignments, which the company may require you to perform from time to time
Requirements:
- Proficient in Microsoft Word and Excel
- 5 days work week (8 AM to 5.30 PM; rostered days off, including Weekends)
- May be required to travel between branches when needed
