Role Description
- Managing product quality feedback from various sources such as SG team, Malaysia team and oversea Franchisees.
- Ensures product quality across multiple brands and coordinates with internal and external parties to resolve any issues that affect product standards and customer satisfaction.
- Collaborating with suppliers for the credit note request.
- Coordinate with other departments to ensure that the supply chain is functioning smoothly.
- Develop and maintain positive relationships with internal and external stakeholders
- Analyze data to evaluate supply chain efficiency
- Monitor and manage inventory levels for PLC express stores to ensure that the supply chain operates smoothly
- Identify areas of opportunity for process improvements and cost savings
- Develop and optimize supply chain strategies that reduce costs and improve business outcomes
- Any other ad-hoc duties and/or projects assigned by the management
Role Requirements
- Diploma in Business Management, Supply Chain and Logistics or equivalent
- At least 2 years of Product Management experience, preferably in retail industry
- Proficient in Microsoft Office (Excel, PowerPoint, Words etc.)
- Strong commercial acumen and ability to understand what will appeal to customers
- Excellent communication and negotiation skills
- Result-oriented, organized, meticulous with problem solving skills
- High initiative, independent and ability to thrive in a fast-paced and dynamic environment
- Team player: ability to work well with employees at all levels
- A hands-on person that is proactive, driven and resourceful
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