Responsibilities:
- Reporting to Global Training Manager this role is expected to execute central training programs and develop regional/local training programs for team members across departments for DEI.
- Collaborate with frontline team members across various regions to conduct comprehensive technical and soft skills training sessions.
- Facilitate communication and coordination with key stakeholders to perform skills and training needs analyses, prioritizing the development of employees at all levels.
- Gain insight into the distinctive nuances of the imaging services business to effectively implement the learning agenda.
- Strategize and implement the rollout of company-wide and obligatory training initiatives, defining timelines and target audiences across multiple locations within designated responsibilities.
- Tailor training programs to address the specific needs of diverse audiences on an ongoing basis.
- Coordinate training logistics in collaboration with Operations.
- Provide guidance to the business in identifying training requirements identified through performance appraisals.
Education & Qualification:
Bachelor's degree or higher in Human Resources, Training or Learning and Development.
Preferably 2-3 years of relevant training experience focusing on frontline teams in retail, hospitality, travel, and tourism sectors.
Software:
Proficient in Microsoft Office Suite, including Word, Excel, and Forms. Skilled in content design tools such as Adobe, Canva, and Movie Maker.
