This is a Business Associate Manager role reporting to the Head of CIB Administrative Support. The candidate will be responsible for leading the CIB administrative team based in APAC. Learn more about the career areas and lines of business at wellsfargojobs.com.
As a Business Associate Manager, the candidate will:
- Manage of the CIB APAC administrative function, connect the APAC team into International and Global admin organization.
- Conduct ongoing career development conversations, provide guidance and feedback for the team.
- Coordinate learning and development opportunities and ensure best practices are consistent for the team and across regions.
- Provide international oversight over remote administrative support team in Manilla.
The ideal candidate will bring a positive mindset and ‘can-do’ attitude, have excellent organizational skills with a keen eye for detail. They will have outstanding communication skills and will be comfortable engaging with stakeholders at all levels and working in a varied and fast paced environment.
(Note: In addition to these functions employees are required to carry out such other duties as may reasonably be required. It is a producing manager role.)
Responsibilities:
As an Administrative Manager:
- Direct line management, oversight and ensure consistency of support levels for the APAC administrative function.
- Bring global connectivity to the CIB APAC administration team.
- Work with business managers/ leaders to ensure effective administrative resourcing, including back-up coverage as required.
- Setup and provide oversight to a remote administrative team in Manilla, to support BAU processes such as travel booking, invoice and expense management, access request and new hire onboarding.
- Use initiative to rapidly resolve general issues and queries in an efficient manner.
- Support career development of the administration team, setting performance goals, identifying training requirements and managing promotions within the team.
- Act as the escalation point for expense policy, invoicing, travel and building management.
- Act as a subject matter expert for internal administrative policies.
Requirements:
- 10+ years of relevant working experience, of which at least 2 years in a supervisory role.
- 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 1+ years leadership experience
Skills and desired requirements:
- Background in managing teams of administrative professionals within large financial institutions.
- Project management skillsets; desired skills in setup of a remote administrative function.
- Must be able to work independently and as part of a team (regional and international).
- Excellent verbal and written communication skills with the ability to think logically and consider alternatives to provide practical solutions based on a broad understanding of relevant factors.
- Dynamic, highly motivated, target oriented and professionally always committed.
- Develop partnerships and collaborate with other business and functional areas.
- Strong organizational skills and ability to manage competing priorities; role often requires a high degree of flexibility and re-prioritization at short notice.
- Experience managing budgets, and resource planning.
- Extensive experience using all Microsoft Office applications e.g., PowerPoint presentations, Outlook for managing multiple diaries, Excel, and Word.
- Experience working in a complex multinational organization.
- Resilient, proactive, and hands-on with a can-do attitude.
- Self-starter and able to recognize and act on opportunities for continuous improvement.
- Unquestionable ethics and integrity.
- Sound judgement with a high level of discretion.
