- Clean and tidy guest rooms, bathrooms, and public areas according to established standards and procedures.
- Change bed linens and make beds in accordance with hotel standards.
- Replenish amenities such as toiletries, towels, and linens.
- Inspect rooms for cleanliness and maintenance issues, ensuring they meet quality standards before guest arrival.
- Report any maintenance issues, damages, or safety hazards to the appropriate department or supervisor.
- Interact with guests in a courteous and professional manner, responding to their requests and inquiries promptly.
- Strive to exceed guest expectations by providing attentive and personalized service.
- Monitor and replenish cleaning supplies, toiletries, and guest room amenities.
- Keep storage areas organized and ensure stock levels are adequate for daily operations.
- Be available to work different shifts, including weekends and holidays, to accommodate the needs of the hotel and its guests.
- Perform other duties as assigned, such as assisting with public area cleaning, special projects, or helping in other departments during peak times.
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