About the Role:
The Sales Operations Business Partner will own Confluent’s sales processes and work closely with the AVP(s) / RSD(s) of Sales to help manage the team's selling efforts. The Sales Ops Business Partner’s primary responsibilities will be to provide data and analytical support to manage and improve Confluent’s sales processes and cycle, as well as utilizing pipeline data to help report, analyze and forecast the company’s current quarter’s business.
Confluent is a dynamic, fast-paced sales environment that requires excellent communication skills and the ability to multitask on tight deadlines. The ideal candidate will thrive in this environment, possess superior analytical skills and the ability to work well as part of a team
What You Will Do:
- Be responsible for accurate forecasting and pipeline analytics as well as reporting and analysis of sales results (including system dashboards)
- Work with the AVP of Sales, RSD's and Finance to refine go-to-market models and sales methodology, including identifying and solving pain points within the organization and sales process proactively
- Identify issues and solutions to improve the efficiency of the sales force participate in weekly, quarterly and annual sales planning by preparing and supporting the delivery of specific sales coverage and forecasting analytics
- Lead efforts to standardize processes and systems (e.g. Salesforce.com) to enable accurate and efficient data collection and management of the company’s sales efforts
- Partner with the Sales leaders to facilitate our global sales territory planning, by creating and allocating territories as the sales team grows
- Own communication to the field and maintain calendar of communications from a global to sub-region standpoint as well as sales process adoption
- Collaborate across all business units and functions (Finance, Compensation, AE’s, Data Science, BD, Field Marketing, etc.)
- Work closely with other Sales Operations team members to share knowledge, best practices and facilitate standardization across the whole sales organization
What You Will Bring:
- BA/BS degree preferred
- At least 5+ years of Sales Operations experience preferably in a SaaS/Cloud company
- Advanced excel skills required
- Comfortable engaging at all levels in an organization to deliver results
- Excellent communicator with proven ability to clearly convey ideas and information in written and verbal form to a variety of audiences
- Endless curiosity and a need to dive deeper for understanding
- Ability to develop and maintain effective working relationships and display diplomatic and remarkable interpersonal skills with colleagues and other partners
