**Job Description: Waiter/Waitress (Chinese Restaurant – Orchard, Singapore)**
**Position Summary:**
We are seeking a friendly, professional, and service-oriented Waiter/Waitress to join our team at a Chinese restaurant located in Orchard, Singapore. The ideal candidate will provide exceptional dining experiences to our guests by delivering prompt and courteous service.
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**Key Responsibilities:**
1. **Customer Service:**
- Greet guests warmly and escort them to their tables.
- Provide detailed menu knowledge, including recommending popular dishes and pairing options.
- Attend to guest requests and inquiries promptly and professionally.
2. **Order Management:**
- Take food and beverage orders accurately and communicate them to the kitchen.
- Serve dishes in a timely manner while adhering to restaurant standards.
- Handle special dietary requests and ensure customer satisfaction.
3. **Operational Duties:**
- Set up and prepare tables, ensuring cleanliness and readiness.
- Refill drinks, clear used dishes, and maintain a tidy dining area throughout service.
- Assist in opening and closing duties, including restocking supplies and polishing utensils.
4. **Team Collaboration:**
- Work closely with kitchen and service staff to ensure smooth operations.
- Address customer feedback and escalate issues to supervisors when necessary.
5. **Compliance and Hygiene:**
- Adhere to health and safety regulations, maintaining the highest hygiene standards.
- Follow proper handling and serving procedures, especially for traditional Chinese dishes.
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**Requirements:**
- Prior experience as a waiter/waitress in a restaurant setting (no experience required, experience in Chinese cuisine is a plus).
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle pressure effectively.
- Basic understanding of Chinese food culture and menu terminology is an advantage.
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**Work Conditions:**
- Location: Orchard, Singapore
- Working hours, including weekends and public holidays.
- Competitive salary.
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If you are passionate about hospitality and enjoy delivering authentic Chinese dining experiences, we invite you to apply and be part of our team!
