Your new company
Client is an electricity distribution company in Singapore seeking to hire 1-year Live Chat agent.
Location: Kallang
Salary: up to $2,800 (+ sign-on bonus & yearly bonuses)
Work hours: Monday – Friday: 8.30am – 5.30pm / 9am – 6pm
Alternate Saturdays: 8.30am – 12.30pm / 9am – 1pm
Your new role
- Manage customer’s enquiries from our digital platforms (live chat) and ensure customer enquiries are resolved to achieve customer satisfaction
- Handling customer's enquiries and complaints (High consumption, bill presentation, account opening and termination, bill adjustment, etc)
- Ensure productivity and quality standards are met
- Other ad-hoc duties as assigned
What you'll need to succeed
- Min Diploma in any discipline with at least 1 – 2 years relevant experience
- Strong analytical skills with an eye for details
What you'll get in return
This is an exciting opportunity to join an MNC. You will be part of a dynamic team and you will be remunerated at market competitive rates.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Ernie at Hays on +65 6424 0157 or email [email protected] for a confidential discussion.
Referrals are welcome.
Registration ID No. R1329386 | EA License number: 07C3924 | Company Registration No. 200609504D
