Key Responsibilities:
Giro Deduction and Administration Responsibilities:
- Keep good record of all GIRO documents and filing
- Collaborate with internal departments for vendor registration form submission and other forms as required by clients
- Proactively follow-up with corporate clients and relevant departments to ensure GIRO application is successful
- Generate and maintain deduction schedules using the latest data and approved lists.
- Enter GIRO deductions into the bank portal for each corporate client.
- Prepare and provide deduction details in a format suitable for robotic process automation (RPA) for monthly application in the system.
- Send deduction breakdowns to corporate clients.
- Ensure all GIRO deductions are correctly applied in the system.
- Monitor and resolve discrepancies in GIRO deductions, addressing over-deductions or under-deductions due to corporate cap limits.
Refund Administration Responsibilities:
- Verify refund lists against system records to ensure accuracy and check for outstanding balances before processing refunds.
- Apply refund transactions in the system.
- Correct discrepancies in credit notes by issuing debit notes and creating accurate credit notes.
Admin fee payment responsibilities:
- Populate admin fees based on approved listing provided by operation team
- Collaborate with relevant departments to ensure data is accurate and up-to-date
- Process admin fee payments in a timely and accurate manner
- Verify payment details and ensure all transactions are correctly recorded in financial systems
- Resolve any discrepancies or issues related to admin fee payments promptly
- Preparation and sending of payment advice with accurate breakdowns to clinics for admin fee payments made
Other responsibilities
- Accounts Receivable receipts application into financial systems based on payment advices provided by corporate clients
- Assist in other finance operations as required and any other ad-hoc duties as assigned
Requirements:
- Organized and meticulous to maintain accuracy in documentation
- Ability to work independently and high adaptable to changes in a fast-paced environment
- Proficiency in Microsoft Excel and Microsoft Outlook
