Working Hours: Mondays – Fridays (12am- 9am)
Looking to join a young and ambitious set up that is looking to grow in this region?
uSMART SG is looking to expand its team and is currently looking for a candidate for the above position.
To be effective in the role
- Be part of the Client Services Team to maintain a high standard of customer satisfaction and to resolve any enquiries that clients may have
- Proactively touch base with our clients to ensure they complete the client onboarding process
- Reach out to clients to ensure customer experience is positive, promote new features and service and ongoing promotion.
- Be proficient in the traditional mediums of customer contact, call-ins, emails, online chats and also social media responses
- Attend to clients’ enquiries on our product offerings, account opening / management matters and general enquiries
- Reach out to our internal base of clients for their account matters
- Perform simple trade executions and liquidations for margin calls
- Process account opening review and follow up, make sure the account opened accurately and timely.
- Dealing in Securities, placing trade for clients.
Requirements:
- 1 to 2 years of working experience in a similar capacity in the equities or investment industry
- Familiar with financial products like equities, funds and services
- Outgoing personality with excellent interpersonal communication skills
- Accreditation in CMFAS 1a, 6 and 6a.
- Expected to work closely with overseas office in China and Hong Kong hence proficiency in mandarin will be an added plus
- Fresh graduates with keen interest in financial markets, and driven character will also be considered
About Us:
uSMART Securities is a leading global investment company that brings ease and convenience to investors for all their investment needs.
With operations in Singapore, Malaysia, Hong Kong and China we believe in using technology and intelligent solutions to provide a holistic platform offering to investors that they will need in their investment needs.
With a staff strength of more than 400 strong globally, we are expanding to add talent to the team in various functions. If you are looking for an organization to develop your talent, craft out your career based on your interest, and most importantly an environment and culture that is positive and vibrant, look no further!
