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- Has experience or knowledge on Incident and Problem management.
- Health check and monitoring production system and job scheduling to ensure SLA is meet.
- Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
- Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
- Continuous improvement of the system, e.g. job automation, performance tuning.
- Should be able to identify and fix the bugs.
- At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
- At least 2-5 years of working experience, preferably in Banking or Anti money laundering.
- At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.
- Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL
- programs.
- Good knowledge in Linux/Unix/Windows scripting.
- Hands on experience on monitoring tools like Grafana has added advantage.
- Should be open to learn and adapt to new technologies.
- Knowledge on GIT Bitbucket and Jenkins has added advantage.
- Knowledge on Actimize/Hadoop has added advantage.
- Willing to work in shifts to provide 24/7, on-call, holiday and weekend supports
- For the shift schedule, rotation is normally 1 week.
- Morning (Monday to Friday) (7am to 4pm) shift
- Saturday 11pm to 6am Shift
- Sunday: 6am to 3am Shift.
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