[Job ID: 764053]
Responsibilities:
- Provide on-site user application support to customers on-site or virtually by visits, phone calls, email communications;
- Assist the sales team in tender presentation and product demonstrations;
- Assist Product Manager and/or Service Unit in setting up the system parameters, running evaluation, correlation, and validation based on hospital protocol, and work with service engineers as required during installation;
- Assist in systems result troubleshooting;
- Conduct user training and operator certification, including Safety reporting and escalation;
- Manage workflow in single or multi-site settings, and enhance efficiency across all laboratory disciplines with Laboratory Information System (LIS) solutions.
- Provide LIS support for the laboratory and Hospital Information System (HIS) support including operation, maintenance, and troubleshooting of the Point-of-care instrumentation system;
- Accurately document and track changes made to the Point-of-care instrumentation system.
- Any other ad-hoc assigned.
Requirements:
- 2 years of hands-on experience of scientific equipment operation and troubleshooting as well as laboratory inventory management.
- Prior work experience from Respiratory/ICU/Critical Care Departments in local government or private institutions would be essential.
- Knowledge on various patient monitoring devices.
- Good communication & presentation skills
- Good computer skills, especially in MS Office (Word / Excel / Powerpoint)
- Well disciplined, self-motivated and able to work independently
- Meticulous and organized personality
- Positive attitude and willingness to learn.
To Apply, please kindly email your updated resume to [email protected]
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EA Personnel Name: Ong Jia Hao Lavis
EA Personnel Registration Number: R21100883
EA License no.: 07C5771
