Position Overview:
The Management Trainee Program is designed to fast-track your career within the organization. It offers hands-on training, rotational assignments across key departments, and leadership opportunities to prepare you for managerial roles in the F&B industry. The role emphasizes learning operational processes, developing business acumen, and mastering people management skills to deliver excellent customer experiences and meet organizational goals.
Key Responsibilities:
1. Rotational Training:
- Gain exposure to multiple areas, including operations, sales, marketing, supply chain, and customer service.
- Work closely with department heads to understand and optimize workflows.
2. Operations Management:
- Supervise daily operations at outlets, ensuring smooth processes.
- Assist in achieving sales targets, profit margins, and quality standards.
3. Leadership Development:
- Lead small teams to achieve departmental goals.
- Schedule shifts, assign tasks, and mentor team members.
4. Customer Experience:
- Handle customer inquiries and complaints promptly and professionally.
- Monitor customer feedback and suggest improvements for better service.
5. Marketing Support:
- Assist in planning and executing promotional campaigns.
- Analyze market trends to attract and retain customers.
6. Business Analysis:
- Track and evaluate performance metrics like sales revenue, inventory turnover, and cost control.
- Prepare reports and presentations for senior management.
7. Project Management:
- Contribute to key projects such as launching new outlets, rolling out new menus, or integrating technology solutions.
8. Cultural Adaptation:
- Embrace the company’s vision and values while adapting to the local culture of the Chinese F&B market.
