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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Executive
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Customer Service Executive

Slim Doc Sg Pte. Ltd.

Near City Hall Mrt


Job Description:


• Ensure front desk and waiting area clean and tidy with odorless

• Follow new customer registration guideline and policy.

• Register new customer account at POS system

• Manage incoming calls and messages reply.

• Reminder calls/ whatapps before 1 or 2 days for appointment confirmation .

• Arrange customers appointment and provide after treatment care follow up.

• Monitor outlet new appointment cancellation rate.

• Promoting First trial promotion for new customers.

• Follow up those new consult who haven’t turn up for an appointment.

• Hit monthly new lead turn up target.

• Ensure daily sales updated and tally with POS system.

• Stock check by daily/ weekly.performed stock receiving process and assist outlet stock tally.

• Billing issues.


Requirements:

• Excellent communication skills

• Addressing inquiries; problem-solving abilities

• Proficiency in customer service tools

• Added advantage with experience similar to beauty industry


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