Senior IT Support Executive
- Working hours: 8.30am to 6.00pm (Mon – Fri)
- Office location: Pandan Road [Company transport is provided from Clementi MRT (one way) ]
- Salary: $3500 – $4200
Responsibilities:
- Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
- Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
- Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
- Draft and update technical documentation such as administration & user guides.
- Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
- Source for products/solutions and vendors/suppliers for required projects.
- Provide L1/L2 support and participate as a team lead or member in projects.
Requirements:
- Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
- Minimum of one year of relevant experience
- Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
- Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
- Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
- Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
- Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
- Experience with Veeam, VMware, and UNIX/Linux is an added advantage
- Experience in API/Web Programming and Database Administration is an added advantage
Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279
