Job Description
The Senior Occupancy Planner is ensuring planning exercises align with the client strategic vision and are often responsible for a campus, headquarters, or region of the portfolio comprised of locations with more concentrated headcount.
Principle Responsibilities
- Proven results as an Occupancy Planner
- Oversees a more complex asset or region for the client portfolio. May also oversee a larger business unit or more complete business unit relationship and often conducts special projects related to occupancy such as M&As.
- May carry managerial responsibilities for multiple occupancy planners on a team.
- Direct the overall planning and development of new spatial activities and the activities of current projects and programs
- Work closely with peers on the account leadership team, other service lines, and client representatives regarding proper staffing, future projects, and maintaining proper client relationships
- Prepare operational presentations and reports illustrating Space pipeline, progress, challenges, opportunities, and recommendations. Conduct meetings with clients, Space team members and cross-functional account members to inform, consult, request action, and seek approval with internal and client stakeholders.
- Ensure compliance with core program standards - all C&W tools, processes, templates, and outputs standardized and customized to the client
- Demonstrate proactive solutioning through root cause analysis, solution development, evaluation of options, and alternatives and recommendation of the best course of action for projects, processes, and overall program operations
- Collaborate with IFM, PDS, and client RE leadership for alignment and day-to-day operations. Recommend adjustments to processes when misalignment is identified
- Oversee the creation and maintenance of playbooks, templates, and tools
- Coach the team in providing effective space planning solutions and move management delivery for all project types (expansions, relocations, consolidations, refreshes); client relationship management; vendor relationship management; talent management; and resource utilization
- Direct the development of planning proposals, site assessments for space efficiencies, utilization metrics, and supply and demand studies and direct the delivery of project activities, including relocations, restacks, renovations, and consolidations
- Establish goals and objectives with timetables for the organizational unit and sub-units supervised
Requirements
- Bachelor’s degree (BA/BS) in a related discipline or field of study (i.e. Architecture, Interior Design, Corporate Real Estate & Facilities Management Planning/Coordination, Facilities, Project or Construction Management, etc.)
- 5-7 years' experience in a corporate real estate environment
- Possesses strong analytical skills and the ability to develop conclusions and recommendations
- Maintains a working knowledge of CAFM software, space management systems and relational database functionality.
- Demonstrates proficiency in architectural and engineering drawings, concepts & design
- Experienced in managing projects of varied scope and complexity
- Proficient in MS Office Suite software applications
- Excellent customer service and interpersonal relationship skills
- Ability to work independently and as part of a team
- Able to build strong relationships with internal and external partners to deliver effective services
- Strong oral, written and presentation skills
- Assumes ownership of requests in order to ensure successful completion
- Strong attention to detail and quality
- Ability to handle concurrent projects with minimal supervision and direction
