About Us
SPH Media’s mission is to be the trusted source of news and lifestyle content in Singapore and Asia. One of our core purposes is to produce credible, balanced, and objective news and analysis, always with a view to uphold the public good and fostering an informed, engaged citizenry.
We welcome talented individuals to join us and grow a career in a vibrant and collaborative environment built around a culture of respect and inclusivity.
As an employer, we are committed to rewarding our people fairly and developing them in their careers.
About the Role
Temp Receptionist (3-month contract)
The Receptionist provides concierge services to visitors and guests visiting SPH News Centre.
Roles & Responsibilities
- Manage the reception counter at the SPH News Centre
- Greet and attend to guests and walk-in visitors
- Assist guests to perform self-check-in via the Guest Management System (GMS) kiosks
- Issue security passes to guests visiting restricted areas
- Handle queries and feedback via phone, email and general correspondence
- Manage incoming mails and parcels
- Ensure the main lobby and guest lounge are neat and tidy to receive guests
Who we are looking for
- Customer service skills
- MS Office (Excel, Words and PowerPoint) or equivalent
- Effectively bilingual and able to converse confidently in English
- Pleasant disposition, good customer service and interpersonal skills
- Resourceful, self-motivated, and able to multitask
- Minimum 2 years of relevant experience in customer service roles
- At least GCE ‘N’ level
- 5 days work week (08.30am to 6.00pm)
