You will be responsible for overseeing the daily operations of the boutique, ensuring the delivery of high-quality services and exceptional customer experiences. Your responsibilities include:
(a) Oversee day-to-day operations, ensuring the boutique runs smoothly and efficiently
(b) Recruit, train, and manage boutique staff, ensuring they provide excellent customer service and adhere company policies
(c) Handle client inquiries, complaints, and feedback, ensuring a positive experience for all clients
(d) Monitor and maintain the quality of spa services, ensuring they meet the company's standards
(e) Manage inventory of products and supplies, ensuring adequate stock levels and timely reordering
(f) Develop and implement strategies to achieve and exceed sales targets. Create promotional plans and in-store events to attract and retain clients
(g) Assist in developing and implementing promotional strategies to attract and retain clients
(h) Any ad-hoc duties assigned
