- Order Processing: Manage customer purchase orders by preparing Customer Order Processing (COP) forms and reserving stock to ensure accurate and timely order fulfillment.
- Procurement Coordination: Prepare and issue purchase requisitions for equipment, spare parts, and accessories required for projects or ad-hoc orders, ensuring approvals are obtained as needed.
- Vendor and Supplier Communication: Communicate with customers, manufacturers, vendors, and suppliers via email or phone to track shipment status and resolve inquiries efficiently.
- Expediting and Scheduling: Monitor the receivables and deliverables of ordered goods, ensuring materials are identified and prepared for delivery through material take-off schedules.
- Warehouse and Logistics Collaboration: Work closely with the Warehouse and Logistics Department to ensure goods are packed and delivered to customers on time, meeting project deadlines.
- Customer Service: Respond to customer inquiries regarding pricing, stock availability, or complaints such as invoice disputes, ensuring follow-up actions are taken promptly and effectively.
- Documentation and Filing: Maintain organized records of customer orders, quotations, and related documentation to ensure smooth operations and accessibility.
- Support Sales Management: Assist Sales Managers/Assistant Sales Managers in drafting proposals and quotations, collating project variations for price negotiations, and other project-related tasks.
Skill Requirements
- Proficient in Microsoft Office applications (Excel, Word, Outlook and PowerPoint).
- Experienced in ERP, preferably NetSuite
- Navigation communication product knowledge preferred.
“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.
By applying for this role, you consent to Kanry Search Singapore Pte Ltd’s PDPA and e2i’s PDPA.”
Kanry Search Singapore | 24C2261
Brian Chong |R22106815
