- 管理具乐部服务人员，进行排班、培训与绩效评估，提升团队专业素质。
- 确保高标准的会员服务，主动了解并满足贵宾需求。
- 制定并执行具乐部的运营管理政策和程序。
- 协调具乐部内部各部门的工作，确保资源有效利用。
- 负责具乐部的财务预算及费用控制，确保业务可持续发展。
- 处理贵宾反馈，维护良好的公众形象。
- 与外部供应商和合作伙伴建立并保持良好关系。
- 定期报告具乐部运营状况，并向上级管理层提出建议。
- Manage club service personnel, including scheduling, training, and performance evaluation, to enhance the professional quality of the team.
- Ensure high standards of member service by proactively understanding and meeting the needs of guests.
- Develop and implement the club's operational management policies and procedures.
- Coordinate the work of various departments within the club to ensure effective resource utilization.
- Responsible for the club's financial budgeting and expense control, ensuring sustainable business development.
- Handle guest feedback to maintain a positive public image.
- Establish and maintain good relationships with external suppliers and partners.
- Regularly report on the club's operational status and provide recommendations to senior management.
