Benefits:
- Basic Salary up to $3,500 with yearly increment based on performance.
- 5 days work weeks, Monday to Thursday (9am to 7pm) | Friday (9am to 6pm)
- Our company emphasises on good career progression.
Job Description:
This is a full time role for an Operation Executive located in Sims Ln. Our clients are in providing efficient, cost effective and professional outsourced debt collection services to the esteemed clients. You will be responsible for managing collections, overseeing operations, and handling project management tasks. The role involves implementing service strategies, driving service improvements, and conducting performance reviews to ensure compliance with service level agreements. It also emphasizes team building, maintaining strong client relationships, advocating for customer sales and services, and being familiar with MAS Guidelines on Outsourcing (OSPAR). Additionally, the role covers system implementation and integration, as well as managing various ad hoc duties and projects as assigned.
Qualifications:
- Candidate should possess at least a Diploma/Degree in any discipline or relevant experience
- Able to perform well under pressure and tight deadlines with minimum supervision
- Minimum 3 to 4 years of relevant experience
