Name of School: Ngee Ann Secondary School
Location Address: 1 Tampines Street 32 Singapore 529283
Working Hours:
- Monday to Thursday: 7:30 AM – 4:30 PM (inclusive of a 30-minute lunch break).
- Friday: 7:30 AM – 4:00 PM (inclusive of a 30-minute lunch break).
- May occasionally work on weekends for special events (with time off provided).
Responsibilities:
- ICT Technical Support:
- Manage ICT helpdesk requests (e.g., password resets, device troubleshooting, software installations).
- Diagnose and resolve faults in computing and AV equipment.
- ICT Asset Management:
- Oversee equipment loans and manage warranties and insurance claims.
- Maintain, replace, and condemn ICT equipment periodically.
Support stock-takes of ICT assets and stores.
- AV Management:
- Set up and maintain AV equipment for school events, assemblies, and meetings.
- Record events, lessons, and competitions.
- System Administration:
- Manage user accounts for administrative portals like Google Workspace, Microsoft 365, and others, following MOE and school guidelines.
- Procurement Assistance:
- Research and recommend ICT and AV resources for procurement.
- Additional Duties:
- Support ICT-based school initiatives.
Carry out any other duties as assigned by school leadership.
Qualifications and Skills:
- Diploma in Information Technology or a related field.
- Proficiency in ICT systems, software, and hardware.
- Skilled in AV system setup, operation, and preventive maintenance.
- At least 2 years of relevant experience.
- Experience working in an Apple iPad PDLP school is advantageous.
- Positive attitude, good team player, and willingness to learn.
